 |
Laguna Technologies
Remote Support is Starting...
To begin your Remote Support session, you will download and install a small program onto your computer. |
|
|
Laguna Technologies
Remote Support is Starting...
To begin your Remote Support session, you will download and install a small program onto your computer. |
| Step 1 |
| Look at where the big yellow arrow above is pointing. |
Where you see the words:
 |
| click with the mouse and choose "Download File..." |
| Firefox users, skip
step 1. Mac users, skip all of these steps, accept the download, and click on the "Remote Support" icon on your desktop. |
| Step 2 |
| A box will appear asking you what to do next. |
| In that box, click on "RUN" or "OPEN". |
| Firefox users, click on "Save File" |
| Step 3 |
| Another box will appear asking you what to do next. |
| In that box, click on "RUN", "OPEN", or "YES". |
 Install the Remote Support Tool Use a Technician-Provided PIN Code |
Laguna Technologies
Laguna Beach, California 92651
Tel: (949) 499-2000
E-mail:
Send questions or comments about this web site to
.
Use of our web site and services is governed by our
Privacy Statement
and
Terms of Use.
Entire site contents, LagunaTech, LagunaHelp, and the LT logo Copyright ©
1993-2008 Laguna Technologies. All rights reserved.